Privacy Policy

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Effective Date: 7/10/2025

Closing Solutions is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our credit-related services.

1. Information We Collect

We collect both personal and non-personal information through various means including our website, applications, customer service interactions, and third-party sources.

Personal Information

May include:

• Full name, address, phone number, and email
• Social Security Number (SSN) or Tax Identification Number (TIN)
• Date of birth
• Financial information (bank accounts, credit card numbers, credit reports, income)
• Employment details
• Government-issued identification
• Login credentials (if applicable)

2. How We Collect Information

We may collect information:

• Directly from you (applications, forms, website visits)
• From credit bureaus and financial institutions
• From third parties, such as data providers or affiliates

3. How We Use Your Information

Your information is used to:

• Provide and manage credit-related services
• Verify your identity and eligibility
• Retrieve and evaluate credit reports and scores
• Process payments and transactions
• Comply with legal and regulatory requirements
• Prevent fraud and unauthorized activity
• Communicate with you regarding your account or services
• Improve our products and customer service

4. How We Share Your Information

We do not sell your personal information. We may share your information with the following parties, only as permitted or required by law:

a. 

Affiliates and Partners

• For service provision or joint marketing efforts

b. 

Credit Bureaus and Financial Institutions

• To obtain credit reports or validate creditworthiness

c. 

Service Providers and Contractors

• Vendors who perform services on our behalf (e.g., data hosting, customer support, analytics)

d. 

Legal and Regulatory Authorities

• To comply with legal processes, regulations, or law enforcement requests

e. 

Business Transfers

• In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction

5. Your Choices and Rights

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

• Access to your data
• Correction of inaccurate data
• Opting out of marketing communications
• Requesting deletion (subject to legal obligations)

To exercise any of these rights, please contact us at [Insert Contact Email or Phone].

6. Data Security

We maintain administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure.

7. Retention of Information

We retain personal information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors without parental consent.

9. Third-Party Websites

This policy does not apply to websites or services not operated by us. We are not responsible for the privacy practices of third-party websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Closing Solutions

shannon@closingsolutions.org

(501) 333-6702